Why do people love staying in your hotel?
People love staying at The Hotel Britomart because it offers a rare combination of sustainability, design, location, and genuine hospitality. As New Zealand’s first 5 Green-Star rated building, the hotel delivers an experience that is both luxurious and environmentally responsible something increasingly important to today’s traveller. Guests value knowing their stay supports thoughtful, sustainable practices without compromising on comfort.
The experience itself is defined by attention to detail and warm, intuitive service. From the moment guests arrive, there’s a sense of care that feels both personal and distinctly New Zealand.
The rooms are beautifully designed, blending natural materials with modern amenities to create spaces that are calm, comfortable, and considered, a place to truly unwind.
Location is another key reason guests love the hotel. Set in the vibrant Britomart neighbourhood, it sits just moments from the Waitematā Harbour and is surrounded by some of Auckland’s best dining, shopping, and entertainment. With the ferry terminal, central business district, and Britomart Transport Centre all within easy reach, guests have seamless access to explore the city and beyond.
Together, these elements create a stay that feels effortless, enriching, and uniquely connected to place.
What is there to do in the area?
There is plenty to see and do around The Hotel Britomart, making it an ideal base for exploring the best of Auckland. Set within the vibrant Britomart neighbourhood, guests are surrounded by an ever-evolving mix of dining, boutique shopping, and lively entertainment. Just moments away, the Waitematā Harbour waterfront invites exploration, perfect for a leisurely stroll, a morning run, or simply taking in the views. Guests can also enjoy nearby green spaces such as Silo Park and Albert Park, offering peaceful pockets within the city for walking, relaxing, or picnicking.
The area is rich in culture, with events, galleries, and creative spaces to discover, including the renowned Auckland Art Gallery Toi o Tāmaki. For those wanting to explore further afield, the hotel’s central location and proximity to the Britomart Transport Centre and ferry terminal make it easy to access the wider city and surrounding islands.
Whether it’s waterfront walks, cultural experiences, or discovering Auckland’s dynamic food and retail scene, there’s something for every guest just steps from the hotel.
What kind of breakfast do you offer?
Breakfast at The Hotel Britomart is centred around our on-site restaurant, kingi, offering a high-quality, A La Carte Breakfast experience rather than a traditional buffet.
Guests can enjoy an à la carte breakfast menu each morning, typically served from 7:00am to 11:00am with Brunch available on weekends.
The menu focuses on seasonal, locally sourced ingredients and includes a range of fresh, thoughtfully prepared dishes. Examples of what’s on offer include:
Banana pancakes with raspberry, hazelnut and maple syrup
Eggs your way on sourdough, or more substantial options like eggs benedict with smoked fish
Mt Cook cured salmon with garlic cream and sourdough
Granola with fruit and coconut yoghurt
Savoury dishes such as huevos rancheros or mushroom flatbread
Breakfast is relaxed and flexible no reservation is required and guests can also enjoy coffee, fresh juices, and even breakfast cocktails in a light-filled, welcoming setting.
For those preferring to stay in, the same menu is available via in-room dining, allowing guests to enjoy breakfast in the comfort of their room.
Overall, it’s a refined, locally inspired breakfast experience that reflects the hotel’s broader focus on sustainability and quality.
Do you offer other meals? And can you recommend good places to eat out locally?
Yes, The Hotel Britomart offers a full range of dining options beyond breakfast.
At the hotel’s restaurant, kingi, guests can enjoy relaxed all-day dining, with lunch and dinner menus centred around sustainable seafood, seasonal produce, and a thoughtful selection of wines from boutique producers. The menu reflects a fresh, locally driven approach that aligns with the hotel’s ethos.
Stepping outside, the surrounding Britomart neighbourhood is one of Auckland’s best dining precincts, offering a variety of standout restaurants just moments away.
Favourites include Mr Morris, known for its focus on local, sustainable ingredients and bold, seasonal flavours, and Cafe Hanoi, which serves vibrant and modern Vietnamese cuisine.
Other excellent options nearby include Amano for artisan pasta and pastries in a relaxed setting, and Ebisu, offering a contemporary take on Japanese dining.
Together, these options give guests an exceptional range of dining experiences, all within easy walking distance of the hotel.
Which are your most popular room types, and why?
At The Hotel Britomart, the most popular room types are the Waitematā View Room, City View Room, and Takutai View Room — each offering a distinct experience of Auckland.
The Waitematā View Room is especially sought after for its stunning outlook over Waitematā Harbour, creating a calm and scenic escape that feels both peaceful and iconic.
The City View Room appeals to guests who enjoy being immersed in the energy of the city, with vibrant urban views that capture the rhythm of central Auckland.
The Takutai View Room is a favourite for its corner position, allowing for an abundance of natural light and a unique outlook over Takutai Square, making it feel bright, open, and airy.
Across all room types, guests enjoy thoughtful luxury touches such as organic cotton linen, hand-made ceramics, and modern in-room technology all designed to ensure a comfortable, restful, and considered stay.
What facilities do you have for children and can you fit extra beds in your rooms?
At The Hotel Britomart, we warmly welcome families and offer a range of thoughtful facilities for guests travelling with children.
For younger guests, baby cots or cribs are available on request, and high chairs can also be provided in both the restaurant and guest areas to ensure a comfortable experience for families.
Our rooms are generally designed for two people. Children sharing existing bedding with their parents can stay at no additional charge. However, most rooms (excluding The Landing Suites) are not able to accommodate more than two adults or one adult and one child, aside from the use of baby cots.
For families needing more space, we recommend booking adjoining rooms or our interconnecting Galway and Laneway rooms, which are ideal for families of up to four people and provide both comfort and convenience while staying together.
What message would you like to give The Hotel Guru readers?
Smart, soulful, and contemporary, The Hotel Britomart offers a perfect blend of downtown Auckland's waterfront charm. As New Zealand’s first 5 Green Star hotel, it features timber-lined rooms with elegant bathrooms, built-in sofas, and hand-made ceramics. Guests are steps away from some of the city's best restaurants, cafes, and shops in Britomart’s historic warehouses, with easy access to the waterfront and Britomart Transport Centre. The hotel’s five stunning suites, designed by Cheshire Architects and Lucas Design Associates, are inspired by bays at The Landing, with three on the 10th floor and two in a glass pavilion atop the adjacent Buckland Building.
